The AI Helpdesk that kills wait times
AI agents instantly resolve common customer queries, while AI Copilot speeds your team through complex issues.
AI response . Just now
Meet Zoona - your AI colleague who understands customer intent and helps them out with quick, personalized resolutions independently— all while staying in-line with your brand.
60%
TICKETS AUTO-RESOLVED
5X
AGENT PRODUCTIVITY BOOST
24/7
CUSTOMER SUPPORT
Meet Zoona - your AI colleague who understands customer intent and helps them out with quick, personalized resolutions independently— all while staying in-line with your brand.
Turning conversations into measurable wins
Every interaction counts. Zoona brings speed, accuracy, and consistency to every conversation — helping teams work smarter and customers feel valued.
AI AGENTS
Resolve customer queries instantly
On-brand replies
Adapts to your brand's tone, rules & style, keeping every response consistent
Seamless handoffs
Routes queries that need human attention with full context
Smarter every day
Learns from past interactions to deliver faster, more accurate support and resolve more queries over time.
Learn more
AI COPILOT
Empower agents to work smarter
Instant summaries
Condenses long conversations into quick, digestible takeaways.
Smart drafts
Suggests context-aware replies that agents can review and send.
Knowledge on demand
Equips agents with instant, accurate answers to cut down search time.
Learn more
AI AGENTS
Resolve customer queries instantly
Learn more
On-brand replies
Adapts to your brand's tone, rules & style, keeping every response consistent
Seamless handoffs
Routes queries that need human attention with full context
Smarter every day
Learns from past interactions to deliver faster, more accurate support and resolve more queries over time.
AI COPILOT
Empower agents to work smarter
Learn more
Instant summaries
Condenses long conversations into quick, digestible takeaways.
Smart drafts
Suggests context-aware replies that agents can review and send.
Knowledge on demand
Equips agents with instant, accurate answers to cut down search time.
Omnichannel Support
All conversations. One inbox.
Handle email tickets and chat from one place with all the context and tools that you need— without juggling apps.
Razor sharp focus
Organize tickets by urgency, customer type, or channel to focus on what matters most.
Intuitive interface
Navigate all conversations effortlessly and respond faster with a platform designed for ease and clarity.
AI assistance
Search any conversation or information instantly and get accurate answers without leaving the inbox.
EVERYTHING YOU NEED FOR
A smarter, faster helpdesk
Set clear response and resolution targets with SLAs to ensure timely support, better accountability, and consistent customer experiences.
Set clear response and resolution targets with SLAs to ensure timely support, better accountability, and consistent customer experiences.
Support made easy. So your team can breathe.
